PIXELORID POS← Back to HomeThis Privacy Policy explains how Ardiyanto, Klaten, Central Java, Indonesia ("we", "us", or "our") handles personal data when you use Pixelorid POS (the "Service"), which consists of a point-of-sale mobile application and its website.
For the personal data of people who create an account with us, we are the data controller. Your product, order, and sales records are kept in the app on your own device, and you remain responsible for that business data.
Privacy contact: support@pixelorid.biz.id
Business records stay on your device. The products, prices, costs, orders, and sales you record in the app are stored in a local database on your device. We do not collect them on our servers unless you choose to send them to us, for example as an attachment to a support request.
Payments are handled by Paddle, our Merchant of Record. Paddle collects the payment details and billing information you enter at checkout. We do not receive or store your full payment card details.
We do not sell your personal data.
We operate from Indonesia, and our service providers may process data in other countries. Where personal data is transferred across borders, we take steps to ensure it stays protected, such as relying on contractual commitments from our providers and, where applicable, recognized transfer safeguards (for example adequacy decisions or standard contractual clauses).
We keep your account and license data for as long as your account is active. If you ask us to delete your account, we delete or anonymize your personal data within a reasonable period, generally within 30 days, except where we must keep certain records to meet legal, tax, or accounting obligations. Data held in backups is removed as backups are rotated. Business records stored on your device remain under your control and can be removed by deleting the app data.
Depending on where you live, you may have the following rights under applicable data protection laws, including the EU and UK GDPR and Indonesia's Personal Data Protection Law (Law No. 27 of 2022):
To exercise your rights, email support@pixelorid.biz.id. We respond within one month.
We use reasonable technical and organizational measures to protect personal data, including encrypted connections (HTTPS), access controls, and the security features of our infrastructure providers. No online service can be guaranteed 100% secure, but we work to protect your data and will notify affected users where required by law.
Our website uses cookies and similar technologies that are necessary to run the Service, such as keeping you signed in. We do not use cookies for advertising or cross-site tracking. Payment pages operated by Paddle may use their own cookies, described in Paddle's privacy policy.
The Service is intended for businesses and adults. It is not directed to children under 18, and we do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. We will update the date above and, for material changes, notify you by email or within the Service.