Legal

Terms of Service

Last updated: October 1, 2026 · Operated by Ardiyanto, Klaten, Central Java, Indonesia

1Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of Pixelorid POS, a point-of-sale application and related website (the "Service") operated by Ardiyanto ("we", "us", or "our"), an individual based in Klaten, Central Java, Indonesia. When you use the Service, you are contracting with Ardiyanto as the provider of the Service.

By creating an account or continuing to use any part of the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

2Description of the Service

Pixelorid POS helps small food businesses, such as food trucks, cafes, and small restaurants, run their daily sales. The Service includes:

Features may be updated, added, or removed over time. We will communicate significant changes where appropriate.

3Free Trial

New accounts receive a 7-day free trial upon registration, with access to the Service at no charge.

4Subscriptions, Payments and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle also handles payment processing, billing, invoicing, and sales tax/VAT on our behalf. We do not receive or store your full payment card details.

By subscribing, you also agree to Paddle's Checkout Buyer Terms, which govern payment, taxes, and the commercial mechanics of your purchase.

5Acceptable Use

You agree that you will not:

You must provide accurate information when registering and keep your credentials confidential.

6Your Data

You retain ownership of all business information, product data, and sales data you enter into Pixelorid POS. You are responsible for ensuring that you have the necessary rights to store and process that information, and for keeping your own records and backups as required for your business and tax obligations.

We do not sell your business data. See our Privacy Policy for details on how personal data is handled.

7Intellectual Property

The Service, including its software, design, branding, and underlying code, is owned by Ardiyanto and protected by applicable law. Nothing in these Terms transfers any ownership rights in the Service to you. We grant you a limited, non-exclusive, non-transferable right to use the Service while your account is active and in accordance with these Terms.

8Suspension and Termination

We may suspend or terminate your account if you materially breach these Terms, fail to pay applicable fees, engage in fraudulent activity, create a security risk for the Service or other users, or repeatedly or seriously violate the Acceptable Use section above.

You may stop using the Service and cancel your subscription at any time. You may also contact us at support@pixelorid.biz.id to request account closure.

9Service Availability

We work to keep Pixelorid POS available and reliable, but we do not guarantee that the Service will be uninterrupted or error-free. Features that need an internet connection, such as sign-in, license checks, and device activation, may be unavailable when you are offline or when our providers have an outage. The Service is provided "as is" and "as available" without warranties of any kind, to the extent permitted by law.

10Limitation of Liability

To the maximum extent permitted by law, Ardiyanto is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including loss of data, revenue, or business opportunities.

Our total aggregate liability is limited to the amount you paid for the Service in the three (3) months preceding the claim.

Some jurisdictions do not allow certain limitations. In such cases, our liability is limited to the fullest extent permitted by applicable law. Nothing in these Terms limits your mandatory consumer rights.

11Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by updating the date above and, where appropriate, by email. Continued use of the Service after changes take effect means you accept the updated Terms.

12Governing Law

These Terms are governed by the laws of Indonesia. Disputes are subject to the competent courts in Klaten, Central Java, Indonesia, unless mandatory local consumer protection law requires otherwise.

13Contact Us